Recreation Facility Management - Superior Pool, Spa & Leisure Ltd.

RECREATION FACILITY

MANAGEMENT

DOES YOUR RECREATION FACILITY FACE

ANY OF THESE CHALLENGES?

· Lack programming and activity

· Inflated operating costs

· Lack of skilled resources

· High administrative time

· Lack of staff to oversee the operation

WE HAVE THE ANSWERS TO YOUR CHALLENGES

We are Superior Pool, Spa & Leisure Ltd. and we operate 20 indoor recreation facilities and swimming pools just like yours. We can provide to you a turnkey operation using leading edge technology that allows you and your team to focus on other priorities.

SUPERIOR POOL, SPA & LEISURE LTD. PROVIDES COMPLETE RECREATION FACILITY MANAGEMENT

PRE-AGREEMENT

· Perform a full inventory of the facilities, equipment and access.

· Generate a survey to go out to all residents getting their feedback on what they would like to see in the centre.

· Provide a comprehensive presentation package of the services that we offer.

· Prepare a proposal based on services you and the residents wish to see.

UPON SIGNING AN AGREEMENT

· Put in place qualified, energetic staff to control the facility, set up programs, provide safety supervision to the center.

· Complete all the maintenance required for the pool area and provide daily written reports to management on the facility condition.

Perform a safety and preventative maintenance inspection of the facilities and report all findings to you.

· Generate a policy and procedure manual for the location, including a handbook for the residents that use the centre.

Set up, promote and conduct programs based on the information collected in the survey.
Quarterly reports to management on the successes at the centre.

CONSISTANT EVALUATION

A customer service representative is assigned to your facility.

· Weekly on-site inspections/evaluations of the facility/staff, with a written report and the ability for you to provide feedback on how we are administering our services.

Access to Superior Pool Supervisory Staff 24 hours per day, 7 days per week.

SUPERIOR POOL, SPA & LEISURE LTD.

WHO ARE WE

Superior Pool, Spa and Leisure Ltd. was founded in 1973 by Jay Hennick, current CEO of FirstService Corporation. Superior Pool, Spa & Leisure Ltd. has been the leader in commercial swimming pool and recreation facility management in Southern Ontario for over 25years. Currently we manage 20 year around recreation facilities all over the GTA. During the summer months we manage over 100 lifeguarded outdoor pools. We are a complete pool company; there is nothing in a pool we can't do…everything from pool maintenance to lifeguard services.

SERVICES WE PROVIDE

We pride ourselves on being the best Service Company in the area. Our growth and success to date are due to professional dedication and a commitment to the quality service we provide our customers. We are fully licensed and carry 5 million dollars in public liability insurance, which offers piece of mind and protection. You can select the complete package or pick and choose any sections of the services we provide.

FACILITY MANAGEMENT

RECREATION FACILITY MANAGEMENT – This facility management service includes; pre-inspection of the facility with a written report of findings, a survey to residents, the development of site specific programs, polices/procedures, residents handbook, the placement of qualified staff, weekly site visits with a written report to management and a customer service representative assigned to your account.

WE ALSO OFFER:

· INDOOR/OUTDOOR LIFEGUARD MANAGEMENT

· MAINTENANCE MANAGEMENT

· PREVENTATIVE MAINTENANCE MANAGEMENT

· WATER CHEMISTRY

· OPENING/CLOSING MANAGEMENT

· PRE HEALTH INSPECTION

· STRUCTURAL/MECHANICAL REPAIRS - re-tiling, coping stone, caulking, re-plastering, marbeliting, concrete decks, splashpads, skimmer replacement, landscaping and fences, lifts, ramps, rails for the physically challenged, opening/closing, filter/pumps, plumbing, spa maintenance, pressure testing, leak detection, electrical work, sauna construction and repair, pool covers, pool equipment

IMPORTANT NEWS

· Our very successful recreation facility management portfolio has almost doubled over the last 2 years.

· We hire full-time qualified staff and offer them all the benefits of being a full- time professional with Superior Pool.

· Increased liability puts management companies in a tougher position to find qualified staff

· Relieve some of the stresses from your staff and let us take care of your facilities.

GIVE US A CALL FOR A NO OBLIGATION PRESENTATION AND QUOTE.

Tim Hamel – GM, Facility Operations

Tel: 416-665-0410 or 1-800-881-1625

Fax: 416-665-6877

www.superiorpool.com

THamel@pools-world.com

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